Janitor AI, a leading artificial intelligence platform, experienced a widespread outage on Sunday, April 7th, 2024, leaving many users unable to access the service.
The company has not yet provided details on the cause of the outage or an estimated time for restoring service. However, Janitor AI’s social media channels advised users to be patient as the team worked to resolve the issue.
For those impacted, there are a few troubleshooting steps that may help in the interim:
- Refresh the Janitor AI webpage several times, as this can sometimes clear temporary glitches.
- Check third-party websites like DownDetector to see if the outage is widespread or limited to your location.
- Explore any offline features or alternative platforms if your task is urgent and cannot wait for Janitor AI to come back online.
Outages are not uncommon for major tech services, but they can be frustrating for users who rely on Janitor AI’s capabilities. The company will likely provide more information about the root cause once service is restored.
User reports flooded in about being unexpectedly logged out and then unable to log back in. Some saw blank pages, error messages like “{}” or “load failed”, or endless loading icons when attempting to access Janitor AI.
“Whenever I tried to delete or send messages, I kept getting an error or reload page,” one frustrated user commented. Others mentioned not being able to chat with the AI bots or having their conversations cut off abruptly due to errors.
It seems like Janitor AI is currently experiencing some technical difficulties. Users have reported issues such as the site being down, laggy performance, and various error messages popping up while trying to use the service. These errors range from sign-in problems to character display issues and error messages like “Error Saving Messages” or “Unexpected End of JSON Input.”
To troubleshoot these issues, you can try a few steps:
- Check Internet Connection: Ensure your internet connection is stable and fast, as a weak or interrupted connection can cause problems with accessing Janitor AI.
- Refresh or Restart: Try refreshing the page or restarting the app or browser you’re using to access Janitor AI. This might help resolve temporary glitches.
- Clear Cache and Cookies: Clearing temporary files like cache and cookies can sometimes fix issues with loading pages or accessing certain features on websites.
- Contact Support: If the problem persists, reach out to Janitor AI’s support team for assistance. They may be able to provide further guidance or updates on the situation.
- Monitor Server Status: Keep an eye on Janitor AI’s social media pages or official website for any announcements or updates regarding server status and maintenance.
Users are advised to follow Janitor AI’s social media pages and website for the latest updates on when the AI platform is expected to be back up and running normally. The outage serves as a reminder of our increasing dependence on AI assistants like Janitor for productivity and tasks across many industries.