Volkswagen is set to revolutionize the driving experience by integrating ChatGPT into its voice assistant technology across many of its latest models starting in 2024. This collaboration with technology partner Cerence promises to deliver an enhanced, AI-powered conversational capability to Volkswagen drivers.
Key Features
- ChatGPT integration in 2025 Volkswagen vehicles, starting with the Jetta, Jetta GLI, and ID.4
- Broader availability across models by the end of the year
- Voice assistant activation via “Hello IDA”, “Hello Volkswagen”, or steering wheel button
- Expanded capabilities for navigation, infotainment, climate control, and general knowledge queries
- Generative AI via Cerence Chat Pro for natural, human-like conversations
- Plus Speech with AI subscription available for most models
How It Works
- Volkswagen customers with a VW Connect/VW Connect Plus account can use the IDA voice assistant without additional setup
- IDA is launched by voice command or steering wheel button
- If IDA can’t answer a query, it’s forwarded anonymously to ChatGPT
- Responses are provided in the familiar Volkswagen voice
- ChatGPT doesn’t access vehicle data, and all interactions are immediately deleted for privacy
Benefits
- Enhanced driving experience with AI-powered conversational capabilities
- Hands-free support for vehicle functions and general knowledge questions
- Seamless, intuitive journey with natural language understanding
- Strong personal data protection measures
- Transforms the car into a more intelligent, responsive companion
Data Protection and Privacy
Volkswagen has prioritized user privacy in this integration:
- ChatGPT does not gain access to any vehicle data
- Questions and answers are deleted immediately after each session
- The online voice assistant can be easily deactivated in the Volkswagen app settings or the infotainment system’s privacy settings
Availability and Subscription
- Available in 2025 Volkswagen vehicles, starting with select models
- Plus Speech with AI subscription included for 1 to 3 years, depending on the vehicle model
- Broader rollout planned by the end of the year across more Volkswagen models
The Future of Connected Mobility
This integration of ChatGPT represents a significant leap forward in automotive AI technology. By offering customers AI-driven features that make driving more intuitive and enjoyable, Volkswagen is paving the way for the future of connected mobility.
As this technology continues to evolve, we can expect even more advanced features and capabilities that will further transform the driving experience, making our vehicles not just modes of transportation, but intelligent, responsive companions on the road.